Frequently Asked Questions

Everything you need to know about shopping with Regal Collective.

What is the standard shipping timeframe?

We process orders within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.

How do I initiate a return or exchange?

You can return any unused items in their original packaging within 30 days of delivery. Please visit our Returns Portal with your order number to generate a prepaid shipping label.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Can I track my order in real-time?

Yes. Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.

Does Regal Collective offer international shipping?

Currently, we ship to the United States and Canada. We are working on expanding our logistics to offer worldwide shipping in the near future.

How can I contact customer support if I have an issue?

Our dedicated support team is available Monday through Friday. You can reach us via the 'Contact Us' form on our website or by emailing support@regalcollective.com.